We ship worldwide!

Domestic shipping:
$50 - $299: $100 MXN
$300 - $3,999: $220 MXN
$4,000 - $7,999: $420 MXN
$8,000 - $19,999 : $1,500 MXN

*If you are in Mexico City, you can pick up your purchases at the store located at Hamburgo 9, Colonia Juárez.
*Please note that there may be collection taxes, which vary from country to country and are paid by the customer.

Do you want personalized shipping?
Contact us! By email at hola@pinguinomexico.com or find us on Instagram as @pinguino.mexico

Returns:

Thank you for shopping at Pingüino! Unfortunately, all sales are final and there are no returns.

We remind our customers that product photographs are for reference only, as there may be variations in color, size, and texture due to the handmade nature of the products.

Terms of service:

The following general conditions of sale apply to all purchases made on the website www.pinguinomexico.com or at any of the branches.

By confirming your purchase, you acknowledge that you have read the general conditions of sale and accept them in full.
The website www.pinguinomexico.com reserves the right to modify these conditions without prior notice. The applicable conditions are those in force at the time of the order.

Products and rates

The products sold on www.pinguinomexico.com are produced in Mexico by Mexican artisans.

Products are displayed with a cover photo, a cover photo with measurements, a description, and a price in Mexican pesos.

*The photographs are intended to be as faithful as possible to the products; however, colors may vary from screen to screen.
*Shipping costs vary depending on the weight and volume of the products. This cost is notified to the buyer before confirming their purchase.

Payment

The website www.pinguinomexico.com accepts the following payments:
- Bank card: payments are made online using the secure payment platforms Shopify (direct) or Paypal.

When validating the cart, there are two options: Shopify, in which the usual fields related to your card are completed, or via Paypal, which, upon validating the button, redirects you to the main page where you can complete the usual fields related to your card or access your account.